Is your front desk a costly relic from another era? In this eye-opening episode, I'm sharing why the traditional salon reception desk is holding you back—and how ditching it can boost your business. Discover why going deskless isn't just trendy but essential for creating a seamless, modern client experience. Learn practical strategies, from empowering your team to leveraging tech, and start building a salon where every expense works harder.

Key takeaways:

• Why the front desk is an outdated drain on your salon's resources
• How removing reception can actually enhance client care and loyalty
• Practical steps to transition smoothly into a desk-free model
• The technology and training you'll need for a frictionless experience
• Reimagining salon space to maximise profitability and client satisfaction

Are you still clinging to cash in your salon business?

This week, I’m joined by @thecardmachineguy_ (Owen Toller) for a no-nonsense chat about the real cost of cash. From VAT headaches and banking fees to missed impulse purchases and risk management, we break down exactly why “cash only” might be holding your salon back.

We’re talking:

• The psychology of spending and why card users spend more
• What HMRC really thinks about cash-only businesses
• Time-saving, peace-of-mind benefits for salon owners
• How to reduce no-shows and protect your revenue with payment links

It’s spicy, it’s smart, and it might just be the episode that changes your money mindset.

Want to connect with Owen? You can follow him on Instagram at @thecardmachineguy_. Or DM me the word DOJO on @philjacksoncoach and I’ll send you his WhatsApp details straight to your inbox.

What if the real secret to salon success isn’t a business plan—but putting your lifestyle first?

In this powerful episode, I challenge the hustle culture that glorifies overwork and shame around “small” businesses. Instead, I show you how to build a salon business that funds your dream life, not drains it. We’ll talk strategy, pricing, time boundaries, marketing sanity—and why your calendar should never be your enemy.

If you’ve ever felt pressure to scale just for the sake of it or been told your goals are too small, this one’s for you.

Listen now and let’s design a business that serves YOU, not the other way around.