
Brian Klinger on Reinventing Restaurants with Heart & Hardware
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What happens when a global tech leader walks into a late-night restaurant podcast? You get a power-packed conversation with Brian Klinger, a key voice at Comcast Business, who’s not only transforming QSR and enterprise restaurant brands with cutting-edge tech, but doing it all with purpose.
Jay and Dom go deep into:
The real reason why AI might actually save the restaurant industry (hint: it’s not what you think)
How brands like Chick-fil-A and Taco Bell are blending tech with culture
The rise of multilingual kitchens and computer vision
The importance of redundancy and reliability in your restaurant's tech stack
Why Giving Kitchen is one of the most important nonprofit orgs in foodservice today
Plus: 80s jokes, the problem with paper towels, and why edibles at a food expo might be a thing now.
This is one of our most powerful and practical episodes yet—get ready to laugh, learn, and maybe cry a little. Because in hospitality, tech only works when there’s heart behind it.