In this inspiring episode of Beyond the Salon Chair, Natasha welcomes business mentor and salon industry expert Natasha Britton, who shares her remarkable journey from a challenging upbringing in a North London council estate to building a multi-six-figure salon business. Natasha discusses the obstacles she faced, the importance of education and mentorship, and the evolution of the beauty and aesthetic industry.

KEY TAKEAWAYS

• Pursue Your Dreams Despite Challenges: Overcoming a difficult background and personal challenges, such as becoming a young mother, can fuel the drive to achieve your dreams.

• Importance of Education and Experience: Gaining hands-on experience in the industry is crucial. Working in various roles, such as in a salon or beauty clinic, provides valuable knowledge and skills that are essential for running a successful business.

• Embrace Your Unique Identity: Authenticity is key in building a loyal client base. Being true to yourself and sharing your personal story can create deeper connections with clients, leading to a more successful business.

• Adapt to Industry Changes: The beauty and aesthetic industry is evolving, particularly with advancements in technology and education. Staying informed about these changes and adapting your business practices, such as utilising AI for customer service, can help maintain a competitive edge.

• Value of Networking and Collaboration: Building relationships within the industry can lead to unexpected opportunities, such as partnerships. Collaborating with others who share your vision can provide the necessary resources and support to turn your business dreams into reality.

BEST MOMENTS

"I always wanted to own my own salon one day... that big dream seemed so unrealistic from where I came from."

"If I was to go and set up my salon without working at that place that I worked at, there would be so many more mistakes that I would have made."

"People buy people, they don't buy companies."

"Make it a ticketed event... that way you know how many people are showing up."

"We need some regulation within... advanced treatments. We need a bit more regulation in terms of training."

OUR LINKS

www.exquisitesalon.co

https://www.instagram.com/exquisite1hbs/

HOST BIO

Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions

This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/