Episodios

  • Culture, Coaching & Customer Experience with Dan Thrasher
    Jun 9 2025

    In this episode of Blueprint Boost for Contractors, we sit down with Dan Thrasher, CEO of Thrasher Foundation Repair, to explore the powerful intersection of company culture, leadership development, and world-class customer experience. Dan shares how he helped grow the business from a 40-person operation into a 400+ employee powerhouse across multiple states without losing sight of what matters most: people.

    From growing up in a house that doubled as the family business office to coaching baseball on the weekends, Dan brings a unique, grounded perspective on what it takes to build a company that lasts. Whether you’re leading a team of 4 or 400, this conversation will leave you inspired to elevate your business with intentional culture, servant leadership, and a relentless focus on delivering more than just a service.

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    33 m
  • Training That Scales: Behind the Launch of Pro Contractors Network
    Jun 2 2025

    In this episode, I sit down with Brynn Cooksey, one of the co-founders of Pro Contractors Network, to talk about the mission behind their new training organization built specifically for HVAC and plumbing contractors. We dive into the real challenges contractors face on the front lines from dispatch and sales to technical performance and marketing and how Pro Contractors Network is solving them with practical, scalable training solutions.

    Show Notes:

    Pro Contractors Network: proconetwork.com

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    19 m
  • Inside ServExtra’s Mission for Service Excellence
    May 19 2025

    In this episode of The Blueprint Boost for Contractors, we sit down with the founder of ServExtra Todd Liles to explore how one company is reshaping the future of training in the home service industry. From the roots of ServExtra’s creation to the core philosophy behind its programs, you'll hear how real-world experience and a passion for service excellence drive lasting results. We dive into what truly sets ServExtra apart, the evolving demands of today’s customers, and how balancing technical skills with top-tier customer care can transform a business. Whether you're a technician, owner, or service leader this episode is packed with insight and action you won’t want to miss.

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    50 m
  • Service That Sticks: Lessons in Customer Experience from Grace Shehadeh
    May 5 2025

    What does it take to deliver customer service that truly stands out—and stands the test of time? In this episode we sit down with Grace Shehadeh, Territory Manager at Lennox, to explore the principles, practices, and mindset behind unforgettable service. From building a culture of care to empowering teams on the front lines, Grace shares real-world insights on what it means to serve with purpose in the HVAC industry and beyond.

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    22 m
  • Local SEO Tips Made Simple
    Apr 21 2025

    In this episode, we'll briefly discuss some helpful local SEO tips for your home service business. Tune in as we cover a few topics and gear up for our free online webinar with Jobber on April 23rd.

    Show Notes:

    Local SEO Made Simple: Get Found, Get Booked, and Grow Your Business


    April 23, 2025 – 10:00-11:00 am ET

    Free Online Event

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    9 m
  • Tech Stack Tune-Up: Choosing the Right Tools for Your Home Services Business
    Apr 14 2025

    In this episode, Jenny Benbrook joins us to dive into using the right tools every home services business should consider. From CRMs and dispatching software to marketing automation and customer communication platforms, we will consider how to build a tech stack that actually works for your business. Whether you’re just getting started or looking to streamline and scale, this episode is packed with practical insights to help you make smarter tech decisions.

    Show Notes:

    Jenny Benbrook

    mypowerhouse.group


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    27 m
  • Mergers & Acquisitions 101 for Contractors
    Apr 7 2025

    Thinking about selling your contracting business or acquiring one? In this episode, we’re diving into the essentials of Mergers & Acquisitions (M&A), specifically for contractors. Joined by seasoned legal experts Wes Scott and Jason Brace of FBTLaw.com, we break down what every contractor should know before stepping into the M&A arena.

    From due diligence and deal structure to risk mitigation and maximizing your business’s value, Wes and Jason share real-world insights and tips to help you navigate the process with confidence. Whether you're planning for the future or actively exploring opportunities, this is a must-listen for any contractor thinking strategically about growth, succession, or exit planning.

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    35 m
  • You Can Build a Financially Healthy Blue Collar Business
    Mar 31 2025

    In this episode of The Blueprint Boost for Contractors, I sit down with Paul Maskill to discuss how blue-collar business owners can build a financially healthy, scalable, and sustainable business. Paul shares insights on systemizing operations, improving profitability, and stepping out of day-to-day tasks so your business can thrive without relying on you 24/7.

    Whether you're a contractor, home service provider, or trades business owner, this episode is packed with actionable strategies to help you create a business that works for you—not the other way around. Tune in and learn how to take control of your finances, free up your time, and build long-term wealth!

    Show Notes:

    https://thebluecollaradvisors.com/

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    38 m
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