• The Inevitable Underestimation of Power Platform Projects
    Jun 21 2025

    #161. Whether you’re an internal developer working for a Microsoft customer or a consultant working for a Microsoft partner: every Power Platform or Dynamics 365 project you have ever worked on has been underestimated.

    Because no one wins overestimated projects...

    Mentioned in this episode:

    Estimating Business Apps: EOFY25 offer

    My Estimating Business Apps course will help you up level up your agile practice and answer those two frequent questions: 'How long is it going to take?' and 'How much is it going to cost?'. Normally priced at U$199, it’s designed to give you full confidence when scoping and sizing Dynamics 365 and Power Platform work. Estimating Business Apps is just U$50 if you go Pro before 30 June 2025. That’s a $149 saving to help you finish the (Australian financial) year stronger – and smarter. Visit: https://events.humanitix.com/estimating-usd?discountcode=EOFY50 Don’t miss your chance to master the complete estimation process and quote your work like a pro.

    Más Menos
    8 m
  • Preparing for the First Sprint: Design Thinking and Discovery with Hamish Sheild
    Mar 10 2025

    #160. Hamish Sheild is a Microsoft MVP and Power Platform consultant specialising in applying Design Thinking practices to our apps and projects to make them more human-centred. Hamish and I discuss the different activities and artifacts we've experimented with before starting the delivery phase of our Power Platform and Dynamics 365 projects.

    Join us as we discuss:

    03:43 Design thinking exercises and goal setting

    08:45 Inclusion of developers in the discovery phase

    09:48 Importance of day in the life sessions

    11:59 Exploration of design sprints

    17:10 Creating customer and user journey maps

    18:48 Utilizing user story maps for clarity

    24:21 The role of prototyping in projects

    25:11 Developing solution blueprints with Dynamics 365

    30:18 Size and refinement of initial product backlog

    32:02 Establishing environments

    32:48 Business process maps

    35:35 Crafting stakeholder maps for project success

    HAMISH SHEILD

    • Hamish Sheild on LinkedIn
    • AppRising
    • Designing Business Applications

    RESOURCES

    • Avion for user story mapping
    • StoriesOnBoard for user story mapping
    • Miro for visual collaboration

    RECOMMENDED EPISODES

    • 130 Sprint 1 is Done!
    • 120 Defining Requirements for Complex Power Apps with Hamish Sheild

    👋 LET'S CONNECT

    🌐 Subscribe to Customery Academy newsletter for new episode announcements and special offers

    🟥 Subscribe on YouTube

    🟦 Follow on LinkedIn

    🟦 Neil Benson on LinkedIn

    🦋 Neil Benson on BlueSky


    RATE AND REVIEW THE SHOW

    👍 Rate Amazing Apps


    👨‍💻 MY ONLINE COURSES

    🚀 Agile Foundations for Microsoft Business Apps

    🏉 Scrum for Microsoft Business Apps

    📐 Estimating Business Apps

    Más Menos
    41 m
  • Here's when to use a waterfall approach with Power Platform
    Feb 7 2025

    #159. Should you use a traditional, waterfall approach to build Power Platform apps?

    In this episode, I break down six situations when you might be tempted to use a waterfall method and share my thoughts on whether that's really the best approach.

    Highlights

    00:11 Everyone should try waterfall at least once.

    02:18 When to adopt a waterfall approach

    02:53 #1 Predictable and well-defined requirements

    04:19 #2 Regulated industries

    05:49 #3 Fixed-price contracts

    06:59 #4 Small or simple projects

    08:02 #5 No agile experience

    08:59 #6 Lots of dependencies

    10:09 Recap `

    Resources
    • Estimating Agile Business Apps: learn how to quickly, accurately and confidently estimate how long it'll take and how much it'll cost to build your Power Platform or Dynamics 365 app.
    • Cynefin Model: learn how to approach different problems from simple to complex.
    • Successful Scrum for Microsoft Business Apps: learn the Scrum framework, prepare for certification and discover my proven practices for successfully applying Scrum for Dynamics 365 and Power Platform.
    • Team Topologies: Matthew Skelton discusses how different team topologies can reduce the impact of dependencies across an organisation.

    Más Menos
    12 m
  • What is Scrum and why should Power Platform teams care?
    Jan 1 2025

    #158. It's 2025, and I still meet Power Platform and Dynamics 365 professionals that don't know what Scrum is or have an incomplete understanding of what Scrum is. Especially in job interviews!

    In this short episode, you'll learn:

    • What Scrum really is
    • Why it's a framework and not a methodology
    • A simple hack for remembering the 18 components of Scrum

    🚀 Agile Foundations for Microsoft Business Apps: Learn the basics and benefits about adopting agile approach to building business applications. https://customery.com/foundations

    Más Menos
    6 m
  • Are Scrum Masters Overrated?
    Dec 2 2024

    #157. Rethink the role of the scrum master. Two recent events—a thought-provoking article by agile coach Maarten Dalmijn and a leave of absence by Matthew, a beloved scrum master in my team—prompted me to question if scrum masters might be overrated.

    Comparing scrum teams to sports teams like Ultimate Frisbee, where players self-regulate without referees. Imagine a world where your scrum team operates the same way, holding each other accountable and mastering the game without a dedicated scrum master.

    You'll learn about Maarten's controversial stance: in startups and scale-ups with fewer organizational impediments, having a scrum master might be unnecessary overhead. Instead, Martin suggests that with a deep understanding of scrum, your team could self-manage effectively.

    I share my own team's bold experiment—replacing a traditional scrum master with a hybrid scrum master-developer. Spearheaded by Sapan, who has extensive experience in both development and scrum, this experiment offers surprising results.

    It's not a one-size-fits-all solution for all Power Platform teams. But it does highlight the importance of being open to new practices and continuous experimentation in agile development.

    Keep experimenting 🧪

    -Neil

    RESOURCES

    • Maarten Dalmijn on LinkedIn
    • Maarten Dalmijn, 'Are Scrum Masters Too Much Overhead?'

    Más Menos
    8 m
  • Improving Your Scrum Practice - Mastering Professional Scrum - chapter 1
    Aug 4 2024

    #156. Drawing on the book "Mastering Professional Scrum" by Stephanie Ockerman and Simon Reindl, I outline critical areas for team success, such as creating valuable products and understanding organizational influences. I emphasize five core capabilities needed for continuous improvement: teaching, facilitation, coaching, technical excellence, and servant leadership.

    I discuss the continuous improvement process recommended by Ockerman and Reindl, which includes self-assessment questionnaires and root cause analysis to address team issues. I highlight the importance of the Scrum pillars—transparency, inspection, and adaptation—and shows how sprint events like planning and review foster a culture of empiricism, allowing teams to run experiments and refine their practices based on real-world outcomes.

    Celebrating the traits of high-performing scrum teams, I underscore the significance of being cross-functional, self-managing, and collaborative. I touch upon practices that bolster collaboration within these teams, such as backlog refinement and pair programming, while also stressing the freedom scrum teams have to define their workflows within Scrum guidelines.

    You'll also learn about common challenges, such as the absence of key roles during refinement sessions, and recommends using the Five Whys technique to tackle root causes. I provide practical tips like conducting multiple short refinement sessions to prevent release delays.

    RESOURCES

    • Simon Reindl on LinkedIn
    • Stephanie Ockerman on LinkedIn
    • Mastering Professional Scrum from Amazon (affiliate)
    • Mastering Professional Scrum audiobook on Audible (affiliate)
    • Stephanie Ockerman's site, Agile Socks
    • Mastering Professional Scrum on InformIT

    Más Menos
    33 m
  • Do We Need to Rethink How We Build Power Platform and Dynamics 365 Apps?
    Apr 14 2024

    #155. Explore the importance of rethinking our approach to building business applications. Discover the benefits of questioning our assumptions and adapting to new information in the dynamic landscape of app development.

    • Unpacking the concept of "thinking like a scientist" and its impact on creating agile business apps.
    • Understanding cognitive entrenchment and how it can hinder our progress in app development.
    • Examining how embracing new tools like Power Automate or Azure Data Factory can outdo outdated practices.
    • Learning from personal experiences and external experts to reassess long-held beliefs about health and productivity.
    • Discovering how to stay open-minded to new methods for building Power Platform and Dynamics 365 apps without losing sight of effective agile approaches.

    Keep experimenting 🧪

    -Neil

    RESOURCES

    • Microsoft Power Platform Conference, 18 to 20 October 2024
    • Peter Attia’s The Drive podcast
    • Outlive by Peter Attia
    • Peter Attia’s website
    • Adam Grant’s podcasts
    • Adam Grant’s website

    Subscribe to my new Estimating Business Apps podcast mini-series

    Estimating Business Apps is a five-part podcast that will help you quickly, accurately and confidently estimate complex Power Platform and Dynamics 365 apps in minutes. Listen now: https://estimating-business-apps.captivate.fm/listen

    Más Menos
    8 m
  • The Power of Learning Through Experiments in Power Apps Development
    Feb 26 2024

    #154. Neil Benson takes us on a journey of learning through experimentation. Starting with the historical origins of smallpox inoculation, Neil discusses the importance of conducting experiments to drive innovation and problem-solving.

    Sharing personal experiences from his biochemistry studies to his current work in building applications with Power Platform and Dynamics 365, Neil emphasizes the value of agile software development and the significance of learning through short bursts of experimentation.

    He provides insights into real-world experiments with AI Builder and form processing models, highlighting the impact of these experiments on improving business processes. Neil also shares his experimentation with AI features in his own content creation and business operations, encouraging listeners to embrace the mindset of a scientist and continue experimenting.

    So, tune in to explore the power of learning through experiments and discover how it can accelerate your own journey in building amazing apps.

    Free Workshop: 3 Secrets to Building Business Apps with Scrum

    Join this free interactive workshop to discover the three secrets to successfully using Scrum to build agile apps so you can deliver projects faster, under budget, have more fun, and get promoted.

    https://customery.com/3secrets

    Mentioned in this episode:

    Subscribe to my new Estimating Business Apps podcast mini-series

    Estimating Business Apps is a five-part podcast that will help you quickly, accurately and confidently estimate complex Power Platform and Dynamics 365 apps in minutes. Listen now: https://estimating-business-apps.captivate.fm/listen

    Más Menos
    13 m
adbl_web_global_use_to_activate_webcro805_stickypopup