When your business disappears and the customer doesn’t blink, that’s a problem.

Bill Mills is the CEO of Executive Group and author of Breakthrough: The Power of Conscious Conversation. He’s helped countless business owners build companies their customers can’t live without.

In this episode, we talk about what separates good companies from great ones — and what it takes to become indispensable.

We talk about:
🔹 Why execution isn’t your real problem
🔹 The difference between vision and distraction
🔹 What conscious conversation looks like in practice
🔹 The power of role complexity in scaling
🔹 How to build a company no one wants to leave
🔹 Why culture drives customer loyalty

If you’re serious about building something that lasts — and creating freedom along the way — don’t miss this one.

Quotes from the Episode:
💬 "If 80% of your priorities get done, the 20% you missed probably held all the value."
💬 "When your business disappears and the customer doesn’t blink, that’s a problem."
💬 "Freedom is when you own the business — it doesn’t own you."
💬 "You don’t have an execution problem. You have a friction problem."
💬 "You can’t chase two rabbits. Focus is the difference-maker."

Links & Resources Mentioned:
🌍 Executive Group: https://executivegroup.com
📘 Breakthrough: The Power of Conscious Conversation
🎓Elliot Jaques & Tom Foster on Complexity and Role Fit
📊Gallup & University of Toronto Research on Manager Impact
📈 The 10x CEO Study (via Inc. Magazine)

Actionable Takeaways:
✅ Diagnose the Gap: Use a force field analysis to identify what’s driving results — and what’s holding your team back.
✅ Stop Being Replaceable: Build a business your customers can’t imagine living without.
✅ Share the Wheel: Real power-sharing builds trust and drives scale.
✅ Build Around One Problem: Nail the one thing you solve better than anyone else — and scale from there.
✅ Rethink Execution: It’s not about doing more. It’s about doing the right things — all the way through.

🎧 If this episode made you think differently about leadership, growth, or freedom, subscribe, share, and leave a review. For more conversations on purpose, people, and building businesses that last, visit www.jeanmoncrieff.com.