In this insightful episode of Nonprofits Today, we’re joined by Deb Porter, founder of HOLD Business Solutions (Hearing Out Life’s Drama) and a champion of active listening as the foundation of all strong relationships—personal or professional.

Deb’s journey started with a Master’s degree in Care & Counseling and personal experiences as a caregiver and divorcee, ultimately leading her to create a practice that helps people be heard in a world that rarely listens. Her approach transforms workplace culture, leadership, and family dynamics alike.

We discuss:

• The CORE Framework for listening (Calm, Outcome, Relate, Empathy)
• Why only 2% of people are ever formally trained in listening
• The biggest communication pitfalls (like jumping into “fix” things)
• How listening skills can build trust and reduce stress in nonprofits
• Her special “party trick” of guessing Myers-Briggs profiles in minutes!

Deb’s Key Message: "We're taught in the American education system how to speak, but we are not taught how to listen until master's level."

Website: www.hearingoutlifedrama.com

LinkedIn: https://www.linkedin.com/in/deblhporter/

Facebook (Personal): facebook.com/hearingoutlifedrama

Facebook (Business): facebook.com/HOLDBusinessSolutions

Instagram: instagram.com/hearingoutlifedrama

TikTok: tiktok.com/@hearingoutlifedrama

YouTube: youtube.com/c/HOLDListens

Pinterest: pinterest.co.kr/holdlistener

Free Resource: “Freight Train Brain” guide to calm & clarity → Get it here

Connect with Sarah Boxx: https://sarahboxx.com/

Cross-Promo: Check out our sister podcast, Nonprofits Today

Podcast: https://shows.acast.com/nonprofits-today

YouTube: https://www.youtube.com/ ⁨@NonprofitsToday⁩

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