This Podcast is Sponsored by Leonardo Hotels UK & Ireland

https://www.leonardohotels.co.uk/

Host:

Phil Street FIH

Guests:

● Michael Kill FIH (CEO, Nighttime Industries Association)

● Emma McClarkin OBE FIH (CEO, British Beer and Pub Association)

● Robert Richardson FIH (CEO, Institute of Hospitality)

Artwork and Branding: Sonia Cresswell (MIH)

Music by: Leon Williams (FIH)

CEO Collaboration: Why Working Together is the Key to Hospitality’s Future

In an extraordinary episode, Phil brought together the CEOs of three major forces in the UK’s hospitality landscape: the Night time Industries Association, the British Beer and Pub Association, and the Institute of Hospitality. With Michael Kill FIH, Emma McClarkin OBE FIH, and Robert Richardson FIH at the table, this conversation dives deep into what true, meaningful collaboration looks like, and why it’s more important than ever.

With each guest representing different corners of a vibrant, interconnected ecosystem, this episode is brimming with practical insight, candid stories, and actionable ideas for anyone passionate about hospitality’s future.

In this episode, we discuss:

• What each trade association does and why their work is so intertwined
• How mutual respect and honesty fuel successful collaborations
• Case studies of policy wins, and challenges, in an ever-changing landscape
• The risks of working in silos and the power of presenting a united industry voice, especially to government
• How cross-sector collaboration amplifies member benefits, learning opportunities, and innovation
• Real-world examples of sharing data, resources, and best practices to drive change
• Why supporting people, at every career stage, is central to the industry’s growth
• Key lessons from the pandemic about solidarity, resilience, and the human side of hospitality
• The critical role of association teams, and why their work behind the scenes should never be underestimated

Outstanding Quotes from the Episode:

“If you think of this as an orchestra, we each play different instruments, but together we improve the whole.” – Robert Richardson

“The weakness of the industry comes in disparate voices... but a collective position is much harder to disregard.” – Michael Kill

“We are all part of ensuring that we have a really strong sector, a really strong nighttime economy, and it’s something we really have to fight for.” – Emma McClarkin

“There’s no one organisation that represents the entire sector. But collectively, we are an industry.” – Michael Kill

“You can’t have success and progress without collaboration.” – Phil Street

Join the Conversation

Website: https://www.instituteofhospitality.org/

Twitter/X: @IoH_Online

Instagram: @ioh_online

LinkedIn: Institute of Hospitality

Tune in now for a behind-the-scenes look at how real collaboration happens at the top, and what it means for every professional in hospitality.

We’d love your feedback! Want to share your thoughts or put yourself forward as a future guest? Contact Phil Street at...