We all spend a lot of energy trying to get people to listen to us, and despite our best efforts, we often fail. But what if the secret to influencing others was to demonstrate acceptance? Enter validation—communication where one accepts and sees the validity in another person’s experience. Research on validation shows that it has profound effects, from improving relationships and de-escalating conflicts to increasing one’s influence and self-compassion.

Your inbox is overflowing. You're paralyzed because you have too much to do but don't know where to start. Your to-do list never seems to get any shorter. You leave work exhausted but have little to show for it. It's time to learn how to get the right work done. In the HBR Guide to Getting the Right Work Done, you'll discover how to focus your time and energy where they will yield the greatest reward. Not only will you end each day knowing you made progress—your improved productivity will also set you apart from the pack.

From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.

Being highly attuned to your emotions, your environment, and the behavior of others can be the keys to success, but they can also lead to overthinking everything and burnout. Human behavior expert and executive coach Melody Wilding, LMSW has spent the past 10 years working with Sensitive Strivers like you. In this groundbreaking book, she draws on decades of research and client work to examine the intersection of sensitivity and achievement in the workplace and offer neuroscience-based strategies you can use to reclaim control of your life and reach your full potential.

Life isn’t linear, and yet we try to mold it around linear goals: four-year college degrees, ten-year career plans, thirty-year mortgages. What if instead we approached life as a giant playground for experimentation? Based on ancestral philosophy and the latest scientific research, Tiny Experiments provides a desperately needed reframing: Uncertainty can be a state of expanded possibility and a space for metamorphosis. Neuroscientist and entrepreneur Anne-Laure Le Cunff reveals that all you need is an experimental mindset to turn challenges into self-discovery and doubt into opportunity.

To be successful you need to be Weird, Selfish, Shameless, Obsessed, Nosy, Manipulative, Brutal, Reckless, and Bossy. And that takes courage. As a former Google leader and top career coach who chased an attractive stranger off the subway and later married him, Jenny Wood knows her way around courage. In this book, Wood shatters conventional wisdom about achieving your goals. She gives you permission to ditch your fear and chase after what you want, unapologetically.

The Like Switch is packed with all the tools you need for turning strangers into friends, whether you are on a sales call, a first date, or a job interview. As a Special Agent for the FBI's National Security Division's Behavioral Analysis Program, Dr. Jack Schafer developed dynamic and breakthrough strategies for profiling terrorists and detecting deception. Now, Dr. Schafer has evolved his proven-on-the-battlefield tactics for the day-to-day, but no less critical battle of getting people to like you.

In recent years, Olga Khazan had been spiraling toward an existential crisis. Though she treasured her loving, long-term relationship and her dream job, she often caught herself snatching dissatisfaction from the jaws of happiness. Her neurotic overachieving had always been a professional asset, but lately, Olga felt that her brittle disposition could shatter under the weight of just one more thing. She knew something had to give—but was it really possible to change her entire approach to life?

In Reset, Heath explores a framework for getting unstuck and making the changes that matter. The secret is to find “leverage points”: places where a little bit of effort can yield a disproportionate return. Then, we can thoughtfully rearrange our resources to push on those points.

Are you tired of sending out dozens of job applications every day and never hearing back? Or, when you do land interviews, not getting an offer, and never knowing why? As a former recruiter and head of HR at multiple companies, Madeline Mann has seen every kind of job application under the sun, and she’s here to tell you that the antiquated job search advice you’ve been told before is all wrong.

From Seth Godin, one of the world's most influential business thinkers and bestselling author of This is Marketing, comes an essential guide to thinking strategically in a complex, ever-changing world. This is Strategy is a modern classic that offers perspectives you'll find yourself returning to again and again. Rather than providing step-by-step formulas, Godin offers something more valuable: a new way of seeing and thinking about the challenges you face.

The world’s best teams don’t win because of leadership alone. They win because of teamship. Yet when it comes to success, it is leaders who are lauded; too little attention is given to the transformation of the team itself. We’ve all but ignored how to extract billions of dollars of shareholder value from the interdependency of talent in teams, Keith Ferrazzi argues. Upgrading teams is one of the least curated and under-leveraged opportunities for success. It is time to focus on teamship.

Celebrated keynote speaker, trainer, and leadership coach Rene Rodriguez delivers an eye-opening roadmap to using applied neuroscience to improve listeners' communication ability, critical thinking, cultural awareness, and leadership skills. Based in the author's proprietary AMPLIFII system and methodologies he has taught to over 100,000 participants around the world, the book offers practical tips, useful frameworks, guided practice, and simple application exercises to help listeners create new and lasting behaviors that effect change in their life and work.

We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?

In Quit, Duke teaches you how to get good at quitting. Drawing on stories from elite athletes like Mount Everest climbers, founders of leading companies like Stewart Butterfield, the CEO of Slack, and top entertainers like Dave Chappelle, Duke explains why quitting is integral to success, as well as strategies for determining when to hold 'em, and when to fold 'em, that will save you time, energy, and money.

Managing up helps you build the sort of relationships that foster more communication, collaboration, cooperation, and understanding between people at different levels of power, with a variety of perspectives and skills. Managing Up is your personal manual for building this vital skill so you can begin building your best future. Real-world strategies give you a set of actionable steps, supplemented by expert advice from a top leadership consultant that helps you get on track to advancement.

Being highly attuned to your emotions, your environment, and the behavior of others can be the keys to success, but they can also lead to overthinking everything and burnout. Human behavior expert and executive coach Melody Wilding, LMSW has spent the past 10 years working with Sensitive Strivers like you. In this groundbreaking book, she draws on decades of research and client work to examine the intersection of sensitivity and achievement in the workplace and offer neuroscience-based strategies you can use to reclaim control of your life and reach your full potential.

In You’re the Boss, Nawaz taps her experience and proprietary data drawn from analyzing and advising executives at organizations like Amazon, Microsoft, Google, Motorola, Nordstrom, and the United Nations, to offer managers everything they need to know to succeed at the job. Her work reveals that as our job expands, the added pressure to perform corrupts our actions, and our increased power will blind us to the impact of those actions. Even the most well-intentioned manager can quickly become the boss nobody wants to work for.

Your inbox is overflowing. You're paralyzed because you have too much to do but don't know where to start. Your to-do list never seems to get any shorter. You leave work exhausted but have little to show for it. It's time to learn how to get the right work done. In the HBR Guide to Getting the Right Work Done, you'll discover how to focus your time and energy where they will yield the greatest reward. Not only will you end each day knowing you made progress—your improved productivity will also set you apart from the pack.

Life isn’t linear, and yet we try to mold it around linear goals: four-year college degrees, ten-year career plans, thirty-year mortgages. What if instead we approached life as a giant playground for experimentation? Based on ancestral philosophy and the latest scientific research, Tiny Experiments provides a desperately needed reframing: Uncertainty can be a state of expanded possibility and a space for metamorphosis. Neuroscientist and entrepreneur Anne-Laure Le Cunff reveals that all you need is an experimental mindset to turn challenges into self-discovery and doubt into opportunity.

The key to moving up? Managing Up! For readers seeking a surefire career-booster or simply looking to improve their relationship with their boss, this is a welcome guide written specifically to provide them with the skills needed to build a productive, mutually beneficial relationship with their boss. With the inspiring collection of ideas, strategies, and tactics found in Managing Up!, readers will learn to: * Enhance their relationship with their supervisor in a constructive and effective manner * Accurately read their boss's likes and dislikes * Provide the kind of support that helps ...

Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.

We all want a healthy and happy personal life, financial security, and to do meaningful work. We don’t want to lose sight of our values and, in pursuit of financial security and career success, get sucked into a dead-end job. We want a life filled with purpose and to leave behind a meaningful legacy. But how do we do all these things, especially in today’s divisive times? In Lead Like You Mean It, Laysha Ward draws on her storied career as one of the nation’s top Black female C-suite executives to show listeners the answer: leading with meaning.

The Unwritten Rules of Managing Up provides refreshingly practical and candid insight into the best practices and techniques that project managers have successfully used for decades to manage a wide variety of senior-level stakeholders - ranging from perfectly competent and pleasant to downright dysfunctional and inept. While managing up is an incredibly valuable skill for virtually any type of boss (not just the difficult ones), the audiobook includes recommendations for managing six particularly challenging - and common - types of senior leaders.

Veteran information security professional Emily Crose delivers a deep dive into the history of the United States government's nuanced relationship with hacker culture and the role the latter has played in the former's domestic policy and geopolitics. In the book, you'll learn about significant events that have changed the way the hacking community has been perceived by the public, the state, and other hackers.

To be successful you need to be Weird, Selfish, Shameless, Obsessed, Nosy, Manipulative, Brutal, Reckless, and Bossy. And that takes courage. As a former Google leader and top career coach who chased an attractive stranger off the subway and later married him, Jenny Wood knows her way around courage. In this book, Wood shatters conventional wisdom about achieving your goals. She gives you permission to ditch your fear and chase after what you want, unapologetically.

Most of us are intimately familiar with anxiety, and with its increasing hold on our minds, our hopes and plans, and our bodies. But how well do we really understand it, and what can we do to transform it into something new—into resilience, or courage, or creativity? In this extraordinary book, Dr. Alexandra Shaker, a clinical psychologist, takes us on a journey through the body—from brain to blood to heart to guts—to examine the connections between our emotional, psychological, and physical lives.

Humans have always been good at inventing tools that change the way we live and work—though not always good at adapting to those changes. Consider how the internet has given us instant access to gigabytes of data and yet has made us more distracted. Or how social media has enabled us to be more connected than ever, and yet it can also alienate or isolate us. Will the power of AI create a new era of robotic, impersonal efficiency, or will it catalyze a renaissance, redefining leadership and the world of work?

Getting an MBA takes time and money, making it inaccessible to many people who want to take charge in the business world. Now The 12-Week MBA offers an alternative way to learn business essentials, focusing on the skills and knowledge required to succeed as a manager and business leader. The 12-Week MBA’s unique premise is that there is a core set of business skills that entrepreneurs and future leaders of organizations can learn and will need regardless of their industry, function, or level.

Amid the many competing priorities of our busy lives, it can feel difficult to make the right decisions―ones that feel aligned with the things we care about. Change can feel almost impossible. In this book, award-winning researcher Emily Falk reveals how we can transform our relationship with the daily choices that define our lives by thinking like a neuroscientist about what we value.