In this episode, I’m joined by Dr. Nicole Arnett Sanders, a Ph.D. in marketing, consumer behavior researcher, and founder of the boutique agency 56, to talk all things marketing psychology, customer connection, and why viral content isn’t enough.

Nicole shares actionable tips on how Etsy sellers can stand out by building trust, leveraging user-generated content, and understanding what really drives buying decisions. From mastering the scroll-stopping hook to building community and interpreting search term data, this episode is packed with smart, sustainable strategies for long-term growth.

🛠️ Grab Nicole’s free Etsy Consumer Intelligence Toolkit:
👉 https://nicolearnettsanders.com

In this episode, we cover:

[02:43] The Mistake Most Etsy Sellers Make on TikTok & IG

[05:44] Why UGC and Micro-Influencers Work in 2025

[08:47] What Stops the Scroll and Drives Sales

[09:46] The “Scroll to Sales” 3-Step Buyer Journey

[11:09] How to Build Trust with Behind-the-Scenes Content

[13:44] Removing Regret & Building Loyalty

[16:46] How to Know What Your Customers Actually Want

[19:06] Using Analytics & Search Terms for Insight

[21:25] Becoming a Customer Research Detective

[22:45] Creating Products That Solve Bigger Problems

Connect with Dr. Nicole:
📸 Instagram: @nicolearnettsandersphd
📲 TikTok: @doctorofshopping
💻 Website & Free Toolkit: nicolearnettsanders.com

About Nicole:
Nicole Sanders is a marketing professor and founder of 56, a boutique agency helping female-led brands grow through strategy backed by real consumer psychology. Her research on why shoppers buy and abandon carts on social platforms helps sellers create more meaningful—and profitable—customer connections.

📞 Book a call with me to discuss your Etsy Shop and hear more about how I can help you through my program, The Ultimate Etsy Course and 1:1 Coaching! https://calendly.com/dylanjahraus/the-ultimate-etsy-course-qualification-call-podcast

Want to get your $1 trial listing? Head to EtSEO and grab it today.

🔗 LINKS

📖 Download my FREE 16-step checklist: https://dylanjahraus.info/16-step-checklist-ads

📞 Book a call with me to discuss your Etsy Shop and hear more about how I can help you through my program, The Ultimate Etsy Course and 1:1 Coaching! https://bit.ly/3RNNKTx

🏆 Student Results
https://www.dylanjahraus.com/student-testimonials

📷 Instagram - https://www.instagram.com/dylanjahraus/


👋 WHO AM I?
Welcome, friends! I am Dylan, a multi-six figure Etsy & Shopify seller. My Etsy shop ranks in the 0.1% of Etsy shops worldwide and we reached $1M+ in sales in just 5 years. I am here to provide value to YOU through tips and tactical advice, either to start your new Etsy shop or to grow your current Etsy shop to the multi-six figure level and beyond. There's no fluff here - only tactics that add to your profit and save you time!