Ever handed off a patient with a thick discharge packet… only to get a call two days later that they’re back in the ER? That’s not just a clinical failure—it’s a system breakdown.

In this episode, I sat down with Brian Drozdowicz from PointClickCare to talk about building tools that actually improve care transitions. Not just more data—but smarter data, delivered at the right time, to the right people.

Whether you’re building the next big HealthTech platform or navigating value-based contracts, you’ve felt the friction. Data overload. Poor interoperability. Tools that no one actually uses. This conversation is your blueprint for bridging the gaps.

Brian shares how PCC’s “PacMan” tool is powering better visibility across care settings—and how AI could finally summarize those 30-page discharge reports into meaningful next steps.

If you’re building tools in care coordination, transitions, or VBC, listen in for how to align your product with real clinical flow—and avoid becoming another tool that gets ignored.

🔑 Why real interoperability is about usable data—not just access

🔑 How PointClickCare’s PacMan tool connects ACOs, hospitals, SNFs, and payers

🔑 How AI can streamline discharge planning to boost outcomes and efficiency

🔑 Where the biggest founder opportunities are in value-based care

🔑 What’s needed for faster adoption of AI and value-based care at scale

Episode Timeline:

[00:01:33] - What is PointClickCare

[00:03:59] - PAC Man: Connecting Hospitals, ACOs, and SNFs

[00:08:56] - Fixing Discharge and Follow-Up Gaps

[00:10:44] - From Data Overload to Actionable Insights

[00:14:02] - EHR Interoperability in Action

[00:17:05] - Brian’s Three Magic Wand Wishes

[00:20:55] - Episode Recap and Key Takeaways

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