Episode Summary

Boundaries are an essential part of any client relationship, as a business owner. But many of us struggle to put these into practice! If you’ve ever bent over backwards for a client and still felt like it wasn’t enough, you know how this can play out.

In this episode of the Make Space for More podcast, Melissa Swink discusses the importance of establishing client boundaries to maintain sanity in your business. She goes behind the scenes and shares personal experiences about when boundaries were too loose with clients in her business. Melissa also discusses the essential types of boundaries every business needs and how to enforce these boundaries without damaging client relationships. You’ll walk away with a clear understanding of the significance of clear communication, defined scopes of work, and mutual respect in fostering healthy client interactions!

Key Highlights:

• Client boundaries are essential for business sanity as well as a balance between your work and personal life.
• It’s important to recognize when client demands exceed your capacity.
• Loose boundaries can lead to stress and burnout.
• Clear communication methods are one example of boundaries.
• Scope creep can indicate the need for tighter boundaries.
• Exceptions to the rules can create more work and confusion.
• Setting expectations early in client relationships is important.
• Feedback and revision processes should be clearly defined.
• Reinforcing boundaries can be done without damaging relationships.

About Melissa:

Melissa Swink, Founder & CEO of Melissa Swink & Co., has a team of virtual assistants who provide administrative and marketing support for small businesses and non-profits.

Since 2012, Melissa and her team have helped more than 100 businesses grow through the services they offer, and she is dedicated to helping entrepreneurs create profitable, scalable businesses they love.

Her work is all about doing what works (and eliminating what doesn’t) and driving real, measurable results. Visit www.melissaswink.com to learn more!

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