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How to Have Difficult Conversations with Staff

How to Have Difficult Conversations with Staff

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Difficult conversations don’t get easier with time—they get harder. HopDov’s Annie and Molly explain how restaurant leaders can communicate with transparency, empathy, and structure.

Takeaways:

  • Schedule feedback conversations ahead of service, not after.
  • Prepare your messaging to reduce defensiveness.
  • Commit to consistency. Don’t let busy days push hard talks aside.

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