Novedades

Adjusting Claims Is Only Half the Job — The Other Half Is Earning Trust When a customer files a claim, they’re not just dealing with a process — they’re facing a disruption to their life. In that critical moment, service isn’t just helpful — it’s everything. Claims Service Guide is a practical, heartfelt, and deeply insightful exploration of what truly great customer service looks like in the claims world, from two industry veterans who’ve seen it all. Chris Casaleggio and Patrick Kelahan bring decades of field-tested wisdom to one central truth: claims professionals are in ...

Whether you're a brand-new agent or a seasoned pro stuck in a rut, Six-Figure Insurance Broker is your roadmap to financial freedom through the insurance industry. Learn how to go from getting licensed to building a powerful book of business, mastering sales calls, crushing objections, and closing with confidence.

Conquer the AINS Exam: Your Guide to the Associate in General Insurance Certification provides a clear and focused overview of key insurance principles for professionals preparing for the AINS designation administered by The Institutes. This concise guide is designed to supplement — not replace — more comprehensive study materials. It highlights foundational concepts relevant to underwriters, claims representatives, and insurance agents, offering a well-structured review of critical topics such as property and liability coverage, underwriting, claims handling, workers’ compensation, ...

Conquer the CPCU Concentration Exams: Your Guide to Commercial and Personal Lines Mastery offers a concise, accessible overview of key topics covered in CPCU 540, 551, 552, and elective concentration exams. This book is designed to help readers reinforce core insurance principles, improve understanding of complex material, and identify topics requiring additional study. It is not intended to serve as a comprehensive exam manual or a substitute for the official CPCU course materials. Instead, it functions as a focused supplement for those seeking a clearer grasp of essential concepts. Each ...

Conquer the CPCU Core Exams: Your Guide to Risk, Insurance Operations, and Business Law offers a concise, high-level review of the foundational material covered in CPCU 500, 520, and 530. This guide is not intended to replace comprehensive study resources but to supplement them by helping candidates focus on key concepts and core principles essential for success on the exams. Readers will find clear, accessible explanations of risk management, insurance operations, underwriting, claims handling, legal concepts, and professional ethics. Chapters are designed for readability and flow ...