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How do you get people who work in pig abattoirs to wash their hands? How does painting the walls of a canteen pink make construction workers behave more safely? And how can baby faces spray painted onto shop shutters reduce anti-social behaviour? Ripple is about how small behaviour changes can have wide-reaching effects in the real world. By applying behavioural science in your working life, you can have positive ripple effects on the world around you.

Great teams can sometimes feel like magic. It's hard to pin down just why they work so well. But what seems like magic is explainable, and replicable. It starts with team culture. Much has been written about the power of emotional intelligence at the individual level, but little has been said about the benefits of this concept for groups. In this book, social and organizational psychologist and professor Vanessa Urch Druskat combines thirty years of research and team development to present a model for building and leading emotionally intelligent teams.

Según Daniel Goleman, no es el cociente intelectual o las aptitudes técnicas, sino la inteligencia emocional, cinco habilidades que permiten a los mejores líderes maximizar su rendimiento y el de sus seguidores: conciencia de uno mismo, autogestión , motivación, empatía y habilidad social. Y todos podemos mejorar esas aptitudes por medio de la persistencia, la práctica y las valoraciones de colegas o formadores.

Winner of the prestigious Cecil A. Brownlow Publication Award for 2014, awarded by the Flight Safety Foundation, for significant contributions by journalists to aviation safety awareness, this is a true story. All the incidents and events depicted herein, are dramatizations of actual events that have occurred and are based on official investigation reports issued by the relevant government authorities for information, and use of the public. Through laser focus on the Accident to Flight IX812, and also discussing many other major and minor accidents in Aviation and other high-risk industries...

No Silver Bullet debunks the myth of quick fixes, revealing how unconscious patterns of shame and anxiety drive the market for them. This book delves into the reasons behind the appeal of quick fixes, including out of date ideas about leadership and business education, the glorification of theory and the alure of thought leaders, amongst other things.

First Edition, Revision 3 (2023): Revised and enriched with new content. This textbook covers the fundamentals of setting up a coaching business. I share tools and techniques that will assist you in launching and running your thriving coaching business. I approach this topic from coaching, psychology, counseling, marketing, and corporate management perspectives. The following foundational coaching resources are covered in this handbook: Context— Background information, research findings, theory, and contextual material that will give you the background you need. Guidelines— Best ...

Deciding where you want to go in your professional life is essential. To borrow a line from Lewis Carrol, you need to know where you are going or you will not know when you get there. I agree with this sentiment. I planned out my career as best as possible, which was very successful. I started as a specialist and became a senior executive with the federal government. Now my goal is to provide as much information as possible about what I did with my career so others might learn from it. This book outlines the basic premise of learning to be a leader. It traces the author's journey and ...