Howard
- 1
- revisión
- 0
- votos útiles
- 12
- calificaciones
-
Zingerman's Guide to Giving Great Service
- Treating Your Customers Life Royalty
- De: Ari Weinzweig
- Narrado por: Ari Weinzweig
- Duración: 2 h y 51 m
- Versión completa
-
General4.5 out of 5 stars 116
-
Narración:4.5 out of 5 stars 80
-
Historia4.5 out of 5 stars 79
Do you really need another audiobook on customer service? There are hundreds you could choose from, and you've probably listened to at least a dozen. Why should you take advice from a deli with a funny name in Ann Arbor, Michigan?
-
1 out of 5 stars
-
Painful to listen to
- De Dennis Allen Gabbert en 02-18-05
- Zingerman's Guide to Giving Great Service
- Treating Your Customers Life Royalty
- De: Ari Weinzweig
- Narrado por: Ari Weinzweig
Worthwhile
Revisado: 01-17-10
I thought this was useful. It's nice to see how a small business overcame the odds and made a difference. Ari doesn't doesn't brag about how he's the equivelent of the second coming like so many other business books. He readily admits that Zingerman's doesn't meet all the ideals they aspire to reach, but you can hear the sincere desire to contiously strive to be the best he and his team can be. I was also surprized to learn just how he was able to grow a tiny deli into a whoel series of related food businesses with 500+ employees and $30M in sales - all while staying in Ann Arbor, MI.
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Has calificado esta reseña.
Reportaste esta reseña