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Most of us have no idea why we fail to reach our goals. Now eminent social psychologist Heidi Grant Halvorson shows us how we can finally win by revealing how goals really work—and by showing us how to avoid what typically goes wrong.

Let Leslie Giblin show you how his proven techniques can help you become more comfortable with people, both in crowds and in one-on-one situations, attract and keep trustworthy friends of both sexes, change someone's stubborn ideas so they'll agree with you, turn a potentially explosive situation into a pleasant meeting of the minds, exude personal charm, and even make important people listen to you and follow...