OYENTE

anomalogue

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Wit-ken-steen and la-veen-iss

Total
4 out of 5 stars
Ejecución
1 out of 5 stars
Historia
4 out of 5 stars

Revisado: 12-06-24

It would be great if the narrator would look into the correct pronunciation of the philosophers' names. It is extremely distracting to hear their names mispronounced -- and worse, to hear them mispronounced inconsistently.

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Started out good

Total
2 out of 5 stars
Ejecución
5 out of 5 stars
Historia
3 out of 5 stars

Revisado: 11-24-24

At the beginning, I was excited about this book. The insights were interesting and useful -- especially the role that sharing feelings plays in communication. But when the book launched into an extended fawning exhibition of Netflix's culture, it all went sour. Hearing about the endless self-indulgent identity-mongering going on at Netflix burned up all my patience, and I just couldn't stand listening to another minute of it. Haven't we had enough of this narcissistic ideology? I returned the book and got my credit back.

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Richard Poe is a genius

Total
5 out of 5 stars
Ejecución
5 out of 5 stars
Historia
5 out of 5 stars

Revisado: 06-14-18

I cannot imagine this book read by any other reader. I can't even assess this book's content apart from Richard Poe's delivery. As far as I'm concerned, the original book as published is just a transcription of this audiobook.

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Chief Customer Officer 2.0 Audiolibro Por Jeanne Bliss arte de portada

Get the printed book, too

Total
5 out of 5 stars
Ejecución
5 out of 5 stars
Historia
3 out of 5 stars

Revisado: 01-23-17

This book is incredibly valuable for grasping the executive's perspective on customer experience. I would definitely recommend this book to experience designers who sometimes don't have access or insights into how their work might be viewed at the upper levels of their organizations.

Note on the performace: This has to be the single toughest audiobook reading project ever. The reason is that the book has a fairly complex structure -- more like a magazine or textbook -- with sidebars, lists, and regularly occurring sections. The reader had to convey this structure mainly with timing. Once you catch on to the structure, the book makes sense, but it might take a chapter or two. It might be helpful to get the printed book, too, so you can see what's going on in the reading.

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