Live Healthy
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The Power to Please
- Delivering Quality Customer Service
- De: George Walther
- Narrado por: George Walther
- Duración: 6 h y 20 m
- Grabación Original
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General4 out of 5 stars 8
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Narración:4.5 out of 5 stars 7
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Historia4.5 out of 5 stars 7
In most businesses, winning a new customer actually costs more than the profit they bring in. But a repeat buyer is almost pure profit. One customer who buys twice can be worth more than four customers who buy once but never again.
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5 out of 5 stars
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10x better than I was expecting
- De Live Healthy en 09-16-21
- The Power to Please
- Delivering Quality Customer Service
- De: George Walther
- Narrado por: George Walther
10x better than I was expecting
Revisado: 09-16-21
I don’t know why this audio book has low reviews. I just finished listening to it and was blown away. I enjoyed every minute of it. The book is full of endless great advice, and reinforced with great stories. Yes, the book is from the 90s and misses some modern technologies, the principles taught are timeless. And really, this was a digital adaptation of a set of cassette tapes (remember those). But this was a high end production for its time, with dramatizations, narration, and nostalgic early 90s music. And I love the practical recaps at the end of every chapter. 10x better than what I expected. I might actually buy the physical book, if it exists.
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