Earle William
- 1
- revisión
- 0
- votos útiles
- 1
- clasificación
-
Onboarding Matters
- How Successful Companies Transform New Customers into Loyal Champions
- De: Donna Weber
- Narrado por: Donna Weber
- Duración: 5 h y 1 m
- Versión completa
-
General4 out of 5 stars 12
-
Narración:4 out of 5 stars 10
-
Historia4 out of 5 stars 10
Onboarding is the most important part of the customer journey, yet many B2B companies fail to act proactively at the start of the relationship. Instead, customer success teams are stuck making heroic efforts to save accounts and fighting fires when customers inevitably run into problems or get stuck. In Onboarding Matters, Donna Weber shares the Orchestrated Onboarding™ framework that she implements with leading B2B companies to turn onboarding from a missed opportunity into a competitive advantage.
-
2 out of 5 stars
-
Nothing new
- De Earle William en 09-03-24
- Onboarding Matters
- How Successful Companies Transform New Customers into Loyal Champions
- De: Donna Weber
- Narrado por: Donna Weber
Nothing new
Revisado: 09-03-24
Slow to get started and then once it did it repeated the same things over and over. I think it referenced looking at her website 6 times in first 2 chapters.
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Has calificado esta reseña.
Reportaste esta reseña