Cavalier
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Handling Difficult People
- De: Deaver Brown
- Narrado por: Deaver Brown
- Duración: 58 m
- Versión completa
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General3.5 out of 5 stars 41
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Narración:3.5 out of 5 stars 23
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Historia3.5 out of 5 stars 22
Handling Difficult People provides concrete strategies to identify and handle difficult people. The author emphasizes being proactive to handle, not just cope, with them. The audiobook first underscores your right to defend yourself as opposed to concentrating on why the difficult person is somehow right. Armed with permission to defend yourself, you can then work on identifying the four types and then employ strategies and tactics to deal with each kind.
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1 out of 5 stars
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Disappointing
- De Cavalier en 07-06-07
- Handling Difficult People
- De: Deaver Brown
- Narrado por: Deaver Brown
Disappointing
Revisado: 07-06-07
There are no real strategies identified in this book. It is more like a sport coach's pep talk ie: " Stay back, duck etc" He also tends to wander off topic and uses too many analogs for solutions instead of actual communication tools.
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