Yocasta Bianconi

In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us to manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction - it’s no secret that EQ is critical to your success. But knowing what EQ is and knowing how to use it to improve your life are two very different things.

Tineka Smith always knew that growing up Black in America meant certain restrictions. Don’t talk back to white people, expect to be stopped by the police, always be on your guard. So, when she moved to the UK - and fell in love with Alex Court, a white man - she wondered if things might be different. When Alex proposed to Tineka, it was the easiest decision in the world. What he didn’t anticipate was the reaction - sometimes subtle, sometimes overt - from friends and strangers alike.

¿Alguna vez te has preguntado qué podrías lograr si fueras un excelente conversador? Las habilidades de comunicación son valoradas consistentemente como uno de los conjuntos de habilidades más valiosos de todos los tiempos. Influyen en el éxito que puedas tener en la seducción, salvan tu relación a largo plazo, encantan a un posible empleador, atraen nuevos amigos, negocian un salario más alto y la lista continúa. Hay un vínculo directo entre tus habilidades para comunicarte y tu éxito general en la vida.