Nicholas Simpson
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The Customer Loyalty Loop
- The Science Behind Creating Great Experiences and Lasting Impressions
- De: Noah Fleming
- Narrado por: Walter Dixon
- Duración: 5 h y 50 m
- Versión completa
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General
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Narración:
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Historia
How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business's customer experience by creating "buying loops" that keep your customers coming back for more. The Customer Loyalty Loop includes proven, science-backed secrets for building legions of loyal customers who will become evangelists for your business, buy from you repeatedly, and actually enjoy doing business with you.
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The content is great. The reader not so much
- De Leslie D en 12-17-16
- The Customer Loyalty Loop
- The Science Behind Creating Great Experiences and Lasting Impressions
- De: Noah Fleming
- Narrado por: Walter Dixon
Brilliant insight
Revisado: 04-13-18
What made the experience of listening to The Customer Loyalty Loop the most enjoyable?
The depth of insight and research done into the phyche of the customer puchase cycle.
Who was your favorite character and why?
No characters in this book
What does Walter Dixon bring to the story that you wouldn’t experience if you just read the book?
You can hear in Walter Dixon's voice the key points that need to be put across to the reader
Did you have an extreme reaction to this book? Did it make you laugh or cry?
Yes! It was an eye opener and made me think twice, three times, no, many, many times how I need to improve my customer relationships
Any additional comments?
I am in the process of growing a new start-up business, so this book was absolutely key to me. I can certainly get things right from the outset.
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