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Customers Know You Suck
- Actionable CX Strategies to Better Understand, Attract, and Retain Customers
- De: Debbie Levitt
- Narrado por: Debbie Levitt
- Duración: 16 h y 35 m
- Versión completa
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General5 out of 5 stars 3
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Narración:4.5 out of 5 stars 3
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Historia5 out of 5 stars 3
Customers Know You Suck is the how-to manual for customer centric product marketing. Its highly actionable models, maps, and processes empower everyone to improve the customer experience (CX). Learn how to investigate, diagnose, and act on what's blocking teams. Gather the evidence and data that better inform decisions, leading to increased satisfaction, conversion, and loyalty.
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5 out of 5 stars
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A must read for designers and business owners
- De alfreda ljujdjuraj en 02-22-23
- Customers Know You Suck
- Actionable CX Strategies to Better Understand, Attract, and Retain Customers
- De: Debbie Levitt
- Narrado por: Debbie Levitt
A must read for designers and business owners
Revisado: 02-22-23
Debbie Levitt is a fearless voice of truth when it comes to the work in customer experience. Her critical thinking and methodologies For CX practices and Ethical design are nothing short of excellence. This is required reading for designers at any level
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