Kimo
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The Buzz
- 50 Little Things That Make a Big Difference to Serve Your Customers (Bookbytes Executive Summary)
- De: David Freemantle
- Narrado por: Bookbytes
- Duración: 10 m
- Versión resumida
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General3 out of 5 stars 13
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Narración:3 out of 5 stars 5
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Historia2 out of 5 stars 5
Organisations that excel at service buzz. Their people are switched on, and they "make it happen" for customers. It is down to all the little things they get right. They focus on what counts, and in the world of commerce, as well as in public service, there is only one person that counts, and that is the customer.
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5 out of 5 stars
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THANKYOU FOR KEEPING THE STANDARD!
- De Kimo en 04-26-07
- The Buzz
- 50 Little Things That Make a Big Difference to Serve Your Customers (Bookbytes Executive Summary)
- De: David Freemantle
- Narrado por: Bookbytes
THANKYOU FOR KEEPING THE STANDARD!
Revisado: 04-26-07
This is the bottom line when it comes to customer service. Even though we all think we know this stuff, it is a wake up call to hear it again. This is one of the best counseling sessions I have ever heard.I was inspired toward excellance, thankyou.
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esto le resultó útil a 2 personas