Patherfinder014
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Collaborating for Success: The Future of IT Service and Support Culture
- De: Bob Roark
- Narrado por: Tom Howery
- Duración: 3 h y 14 m
- Versión completa
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General4 out of 5 stars 3
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Narración:5 out of 5 stars 2
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Historia3.5 out of 5 stars 2
Collaborating for Success is a no-nonsense approach for IT executives, directors, managers, and staff, in both the operations and development sides of IT, who want to mature, gain a competitive edge, and take their IT service and support culture to the next level. You’ll understand how IT got to where it is today, why it’s critical that IT adopts a customer-centric, integrated service management model, and how to build a collaborative culture inside and across your IT organization that delivers IT products and services to your customers better and faster, and cheaper.
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3 out of 5 stars
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Good information no handout of figures as mentioned in the reading
- De Patherfinder014 en 05-16-24
Good information no handout of figures as mentioned in the reading
Revisado: 05-16-24
Missing reference figures which would have been nice to have for later review beyond that good information for leaders to understand in support of their teams.
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