Sonia
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Accros à l'amour
- Sommes-nous tous des dépendants affectifs ?
- De: Dolly Demitro
- Narrado por: Aurélia O'Leary
- Duración: 1 h y 13 m
- Versión resumida
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Narración:
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Historia
La dépendance ne se limite pas à l'accoutumance aux drogues, aux médicaments ou à l'alcool, mais peut envahir toutes les sphères de la vie : dépendance affective, dépendance au travail, à la sexualité, problèmes de comportement alimentaire, surconsommation, cyberdépendance. Au cœur de toutes ces dérives se trouve une blessure originelle qui, très souvent, remonte jusqu'à l'enfance.
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Baume
- De Sonia en 03-22-17
- Accros à l'amour
- Sommes-nous tous des dépendants affectifs ?
- De: Dolly Demitro
- Narrado por: Aurélia O'Leary
Baume
Revisado: 03-22-17
Court et relaxant, c'est un baume sur le coeur mais ça ne changera pas votre vie.
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The Customer Rules
- The 39 Essential Rules for Delivering Sensational Service
- De: Lee Cockerell
- Narrado por: Lee Cockerell
- Duración: 3 h y 59 m
- Versión completa
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Narración:
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The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business - any business - depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus-year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the rules for serving customers so well they'll never want to do business with anyone but you.
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Content is Great but Narrator Puts You to Sleep
- De Anonymous User en 08-30-18
- The Customer Rules
- The 39 Essential Rules for Delivering Sensational Service
- De: Lee Cockerell
- Narrado por: Lee Cockerell
Commun sense
Revisado: 11-17-16
Mostly commun sense, this book puts you in the right state of mind for good customer experience. That being obviously the goal, I realised that most of the tips mentionned could also be applicable in any encounter with others. Wether with customers, colleagues or familly members, these tips make relationships simply sweeter. I also liked the down to earth feel of this book.
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Mindsharing
- The Art of Crowdsourcing Everything
- De: Lior Zoref
- Narrado por: Sean Pratt
- Duración: 6 h y 14 m
- Versión completa
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Whether we need to make better financial choices, find the love of our life, or transform our career, crowdsourcing is the key to making quicker, wiser, more objective decisions. But few of us even come close to tapping the full potential of our online personal networks. Zoref's clients are using his techniques to innovate and problem-solve in record time. Now he reveals how crowdsourcing has the ability to supercharge our thinking and upgrade every aspect of our lives.
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Revenge of the nerd
- De Sonia en 11-16-16
- Mindsharing
- The Art of Crowdsourcing Everything
- De: Lior Zoref
- Narrado por: Sean Pratt
Revenge of the nerd
Revisado: 11-16-16
This is not a bad book but one that left me hungry about mindsharing and crowdsourcing. This book was too autobiographical to my taste and the omnipresent concept of "nerd", irrelevant. I don't know how technically any of the tips would apply in a company's quest to crowdsourcing. It seems to me that there must be more to it than simply asking your Facebook friends. In any case it's a good introduction.
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