OYENTE

Sonia

  • 3
  • opiniones
  • 1
  • voto útil
  • 4
  • calificaciones

Baume

Total
3 out of 5 stars
Ejecución
4 out of 5 stars
Historia
3 out of 5 stars

Revisado: 03-22-17

Court et relaxant, c'est un baume sur le coeur mais ça ne changera pas votre vie.

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Commun sense

Total
4 out of 5 stars
Ejecución
3 out of 5 stars
Historia
4 out of 5 stars

Revisado: 11-17-16

Mostly commun sense, this book puts you in the right state of mind for good customer experience. That being obviously the goal, I realised that most of the tips mentionned could also be applicable in any encounter with others. Wether with customers, colleagues or familly members, these tips make relationships simply sweeter. I also liked the down to earth feel of this book.

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Revenge of the nerd

Total
3 out of 5 stars
Ejecución
4 out of 5 stars
Historia
2 out of 5 stars

Revisado: 11-16-16

This is not a bad book but one that left me hungry about mindsharing and crowdsourcing. This book was too autobiographical to my taste and the omnipresent concept of "nerd", irrelevant. I don't know how technically any of the tips would apply in a company's quest to crowdsourcing. It seems to me that there must be more to it than simply asking your Facebook friends. In any case it's a good introduction.

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