Samantha
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The Customer of the Future
- 10 Guiding Principles for Winning Tomorrow's Business
- De: Blake Morgan
- Narrado por: Lisa Larsen
- Duración: 6 h y 38 m
- Versión completa
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General4.5 out of 5 stars 32
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Narración:4.5 out of 5 stars 28
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Historia4.5 out of 5 stars 28
With emerging technology transforming customer expectations, it’s more important than ever to keep a laser focus on the experience companies provide their customers. In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective.
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4 out of 5 stars
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The narrator
- De Samantha en 08-15-21
- The Customer of the Future
- 10 Guiding Principles for Winning Tomorrow's Business
- De: Blake Morgan
- Narrado por: Lisa Larsen
The narrator
Revisado: 08-15-21
I really enjoyed the content of this book, however I felt like Siri was reading it to me. NOT a great customer experience… ironically
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