Shyam Kumar
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Uplifting Service
- The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
- De: Ron Kaufman
- Narrado por: Adam Danoff
- Duración: 7 h y 30 m
- Versión completa
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General4.5 out of 5 stars 82
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Narración:4.5 out of 5 stars 70
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Historia4.5 out of 5 stars 70
In this New York Times, USA Today, and Amazon.com best-selling book, Kaufman lays out the steps you can take to build a sustainable culture that delivers outstanding service every day. He offers the tools and practices that have been proven effective in businesses, governments, communities, and homes; on every continent; and in many languages.
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5 out of 5 stars
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A unique perspective on service
- De Shyam Kumar en 09-09-14
- Uplifting Service
- The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
- De: Ron Kaufman
- Narrado por: Adam Danoff
A unique perspective on service
Revisado: 09-09-14
What made the experience of listening to Uplifting Service the most enjoyable?
The rich global examples, the questions for reflection and action planning.
What was one of the most memorable moments of Uplifting Service?
The story about the Singapore Insurance company's CEO, and his declaration of a cultural revolution
Was this a book you wanted to listen to all in one sitting?
No, I preferred being able to pause, reflect and apply the principles.
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