Ms Sassy Critique

A Secret Service agent and a hacker-turned-informant join forces to take down a global cybercriminal ring, back when there were barely laws in place to prohibit what the cyber criminals were up to. It’s the early 2000s. The Internet is still a novelty. Twitter, Facebook, and Apple’s iPhones have yet to be invented. Terms like “cyberterrorism” and “ransomware” are not yet part of the mainstream lexicon. But the information superhighway already presents an attractive route for criminals—one with infinite lanes. While his colleagues were still focused on crimes committed IRL (in real life), Steve Ward, a Special Agent with the United States Secret Service, talks his superiors into letting him embark on an unprecedented covert operation designed to discover and stop shadowy operations made possible by the Internet. Steve’s not making much headway when through a lucky break he finds himself partnered with an unlikely ally: a 20-something, Miami-born hacker named Albert Gonzalez. Albert turns informant after he’s popped for a slew of infractions that include computer crimes and possession of ecstasy and cocaine. The two prove to be radically successful in a colossal sting operation—to everyone’s surprise, including their own. But success doesn’t remain sweet. When Albert is accused of spearheading the biggest theft of credit card data at that time, he turns on Steve, attempting to implicate him in criminal malfeasance. Veteran technology journalist and Fortune writer Michal Lev-Ram, tells the gripping story of Operation Firewall, giving a rare look into the murky world of hackers and the heroes who try to catch them. Told through the eyes of Steve, other Secret Service agents, analysts, prosecutors, and former hackers and their families, Operation Firewall takes listeners through the twists and turns of this historic investigation. But Operation Firewall is much more than a tale about good versus evil—duking it out in the cyber-world. It is also the story of a friendship between two men, the partnership that unfolds, and later implodes, with high-stakes consequences.