Robert

Must have book to understand difficult behavior

Revisado: 12-15-16

If you could sum up Overcoming Passive-Aggression, Revised Edition in three words, what would they be?

Comprehensive resource for dealing with difficult people

What did you like best about this story?

This audio book covers the gamut of arenas where we all find difficult people -- personal life, school, relationships, workplace, in helping professions -- basically all around us.

Have you listened to any of Peter Coleman’s other performances before? How does this one compare?

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What did you learn from Overcoming Passive-Aggression, Revised Edition that you would use in your daily life?

Overcoming Passive-Aggression steps listeners/readers through what we too often see as controlling, manipulative, self-absorbed or sometimes lazy or down in the dumps behavior. The book explores where the behaviors come from, how this makes up the passive-aggressive persona, and why it leaves others (bosses, coworkers, significant others) frustrated. Through modern, easy to understand examples we can see the behavior play out and we can also see how to respond to it assertively so that we do not become so angry ourselves. This resources is a must-have for managers. Its multicultural perspectives aid in grasping the concepts that affect people of varying ages, ethnic backgrounds, and positions in life. Overall, very well done.

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