Sam Swenson

Each episode covers the case of a real-life 911 call, expertly dissected and presented to you by The Operator. Brace yourself as the "shock call" sends chills down your headphones, stirring the deepest corners of your corners. Then, as you're still grappling with the intensity, The Operator cleanses your emotional palette with a lighter 911 call that will undoubtedly tug at your heartstrings or tickle your funny bone. Tune in as your earballs are in for a treat - a blend of shock and aww!

In the late nineteenth century, people were obsessed by one of the last unmapped areas of the globe: The North Pole. No one knew what existed beyond the fortress of ice rimming the northern oceans. On July 8, 1879, the USS Jeannette set sail from San Francisco to cheering crowds in the grip of "Arctic Fever." The ship sailed into uncharted seas, but soon was trapped in pack ice. Two years into the harrowing voyage, the hull was breached. Amid the rush of water and the shrieks of breaking wooden boards, the crew abandoned the ship.