Jennifer Simpson

My readers and listeners write to me on a regular basis, often entangled in relationships with narcissists, which is both toxic and addictive at the same time. They struggle to get out of the relationships, but the cognitive dissonance of the narcissists pulls them back in. Narcissists are nice at times, and then they are critical, rigid, and self-absorbed at other times. They both intrigue us and disgust us at the very same time.

After film critic Gene Siskel asked her, "What do you know for sure?" Oprah Winfrey began writing the "What I Know for Sure" column in O, The Oprah Magazine. Saying that the question offered her a way to take "stock of her life", Oprah has penned one column a month over the last 14 years.

The inspiring, unlikely, laugh-out-loud story of how one woman learned to lead - and how she ultimately succeeded, not despite her many mistakes, but because of them. This is the story of how Kristen Hadeed built Student Maid, a cleaning company where people are happy, loyal, productive, and empowered, even while they're mopping floors and scrubbing toilets.