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What Customers Crave
- How to Create Relevant and Memorable Experiences at Every Touchpoint
- De: Nicholas J. Webb
- Narrado por: James Foster
- Duración: 7 h y 1 m
- Versión completa
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General4.5 out of 5 stars 177
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Narración:4.5 out of 5 stars 162
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Historia4.5 out of 5 stars 161
The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success
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5 out of 5 stars
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Must read if you are looking for a way to improve your business
- De Anonymous User en 05-06-20
- What Customers Crave
- How to Create Relevant and Memorable Experiences at Every Touchpoint
- De: Nicholas J. Webb
- Narrado por: James Foster
So good, I'm listening to it a 3 time! I love it!
Revisado: 01-28-23
Great book! going on my 3rd listen.Cant wait for the next book to come!
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From Main Street to Mall
- The Rise and Fall of the American Department Store
- De: Vicki Howard
- Narrado por: Beth Richmond
- Duración: 10 h y 38 m
- Versión completa
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General4 out of 5 stars 20
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Narración:4 out of 5 stars 18
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Historia4 out of 5 stars 18
With careful attention to small-town stores as well as glamorous landmarks such as Marshall Field's in Chicago and Wanamaker's in Philadelphia, historian Vicki Howard offers a comprehensive account of the uneven trajectory that brought about the loss of locally identified department store firms....
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5 out of 5 stars
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Marvelous History Lesson
- De Amazon Customer en 02-11-17
- From Main Street to Mall
- The Rise and Fall of the American Department Store
- De: Vicki Howard
- Narrado por: Beth Richmond
Awesome book!
Revisado: 01-09-21
I loved the book so much that I've listened to it 2x. awesome narration, easy to follow. As a owner of 2 mall stores who loves retail and its history I truly enjoyed the stories and educational part of the retail history and more so how my city Cleveland Played an intrical role in retail. very well done. hope you write more related books. I appreciate you.
Carlos C.
Mall store owner.
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