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The Seven Pillars of Customer Success
- A Proven Framework to Drive Impactful Client Outcomes for Your Company
- De: Wayne McCulloch
- Narrado por: Nick Hardcastle
- Duración: 8 h y 6 m
- Versión completa
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General4.5 out of 5 stars 24
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Narración:5 out of 5 stars 19
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Historia5 out of 5 stars 19
Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success. Now he’s sharing what he knows as a chief customer officer leading global success functions. In The Seven Pillars of Customer Success, Wayne provides an adaptable framework for building a strong customer success organization.
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5 out of 5 stars
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WOW - Actionable Steps
- De livinglikelauren en 12-22-23
- The Seven Pillars of Customer Success
- A Proven Framework to Drive Impactful Client Outcomes for Your Company
- De: Wayne McCulloch
- Narrado por: Nick Hardcastle
Amazing learning resource
Revisado: 08-02-23
I’ve been a CSM for 2 years now and I wish I had read this book earlier.
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