Shopperazzi!!

There's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counselling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. The updated and revised edition of Coaching, Counselling & Mentoring gives managers specific, practical techniques for using all three to improve the performance of all their people.

What does it take to become a career coach running a successful business? What about getting raving "thank you" notes from your clients? Or, maybe, you just want to learn how to get coaching clients to come to you instead of having to chase them down. This guide teaches you to attract clients, turn them into raving fans for life, and put the process on autopilot so you can build the coaching business of your dreams.