Joseph Giammanco
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The Secrets to Restaurant Management and Staff Training
- The Missing Pieces to a Highly Successful Restaurant Operation
- De: Christine Lueders
- Narrado por: Tiana Hanson
- Duración: 4 h y 17 m
- Versión completa
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General3.5 out of 5 stars 5
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Narración:3.5 out of 5 stars 5
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Historia3.5 out of 5 stars 5
When managers take care of the staff, the staff will take care of the guests, and the guests will always come back! This training book is all about "Restaurant Soft Skills". It shows how individual actions have a direct or indirect effect on others. Understanding the significance of these skills and incorporating the relevance of these concepts, ideas, and strategies will enable restaurant owners and managers to retain staff, decrease problems, create respect, increase profits, and increase customer satisfaction!
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5 out of 5 stars
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Good tips and best practices
- De Joseph Giammanco en 03-19-24
- The Secrets to Restaurant Management and Staff Training
- The Missing Pieces to a Highly Successful Restaurant Operation
- De: Christine Lueders
- Narrado por: Tiana Hanson
Good tips and best practices
Revisado: 03-19-24
Front of house heavy, but other reviewers said that. Recommended listening/reading for my manager team. Finds a balance of employee and management/ownership values.
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