Joshua A.

The typical organization loses a staggering five percent of its annual revenue to fraud. Traditional fraud investigations focus on the breakdown of internal controls, but what happens when the human beings forming a key component of that chain of control are inherently dishonest? This book tells you how to recognize the characteristics and behavioral patterns of potential fraudsters who are entrusted with safeguarding corporate assets.

Every day, we make decisions on topics ranging from personal investments to schools for our children to the meals we eat to the causes we champion. Unfortunately, we often choose poorly. The reason, the authors explain, is that, being human, we are all susceptible to various biases that can lead us to blunder. Our mistakes make us poorer and less healthy; we often make bad decisions involving education, personal finance, health care, mortgages and credit cards, the family, and even the planet itself.

We live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. Longer training, ever more advanced technologies - neither seems to prevent grievous errors. But in a hopeful turn, acclaimed surgeon and writer Atul Gawande finds a remedy in the humblest and simplest of techniques: the checklist.