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Amaze Every Customer Every Time
- 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- De: Shep Hyken
- Narrado por: Joe Bronzi
- Duración: 5 h y 26 m
- Versión completa
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General4.5 out of 5 stars 213
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Narración:4.5 out of 5 stars 185
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Historia4 out of 5 stars 185
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top 10 customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction.
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1 out of 5 stars
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Every business cliche you have ever heard in 52 easy steps
- De Scott J. Jones MD en 01-24-18
- Amaze Every Customer Every Time
- 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- De: Shep Hyken
- Narrado por: Joe Bronzi
Amazing
Revisado: 10-14-20
I love this book so well, I am about to order the hard copy not just for me, but for friends also.
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