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In a culture increasingly indifferent or even hostile to Christian truth, followers of Christ need to be equipped to communicate with those who do not speak their language or accept their source of authority. In Tactics, 10th Anniversary Edition, Gregory Koukl demonstrates how to artfully regain control of conversations, keeping them moving forward in constructive ways through thoughtful diplomacy. Step-by-step, you'll learn the tactics of good persuasion and defense, how to identify the tactics of your opponent, and how to build your case, patiently and practically.

In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today's society and illustrate how to be effective communicators in a digital world.

Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality.

In the American moral vernacular, we have a whole thesaurus for victims of exploitation. They are suckers (born every minute), fools (not suffered gladly), dupes, marks, chumps, pawns, and losers. Fool me once, shame on you; fool me twice, shame on me. Cultural stories about suckers abound too: the Trojan Horse, the Boy Who Cried Wolf, the Emperor’s New Clothes, even Hansel and Gretel. If you believe that, I have a bridge to sell you. Don’t go out with him; he only wants one thing.

Personal catastrophes are like an earthquake: They leave us too shaken to know what to do next, afraid that every step we take might spark another upheaval. But we can learn to resist our human instinct to hide from challenges. In this entertaining modern-day fable, Vince Poscente introduces us to the well-intentioned, conscious ant and the habitually fearful, subconscious elephant as seismic destruction changes their world and ultimately forces them to leave their oasis.

The follow-up to his best-seller The War of Art, Turning Pro navigates the passage from the amateur life to a professional practice.