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Death is one thing we cannot control. We will all face the death of a loved one. And many, if not most, people in our culture will be hesitant and unprepared to say goodbye. The Good Goodbye is meant to help those who must say goodbye to a loved one who is dying. In it, listeners will discover how culture affects final conversations, and that often the last interactions may not consist of words but gestures and expressions.

In This Is for You, artist and bestselling author Lea Redmond casts a vision for gift-giving as you’ve never seen it before. At their best, she proposes, gift-giving and receiving are an opportunity to practice relational care at every scale for the good of people and planet. “Gifts are relationships in miniature,” Redmond writes, and this ultimate gift guide doubles as a manifesto on open-hearted living that can enrich all our relationships.

Conversation is about more than communication. It’s how we connect with each other and make sense of the world; it’s an essential part of being human. So why do some flow, while others are stilted and awkward? Can we make difficult conversations easier? In this book, Robert Poynton explores the ‘everyday miracle’ that leads to new ideas and deeper relationships. He offers simple ways to improve our natural ability so that we overcome any anxiety, converse more skilfully and have more meaningful interactions.

Empathy is that profound moment when we step into someone else's shoes, perceive the world through their eyes, and genuinely understand their emotions. It's the bridge connecting us and the compass guiding us toward deeper connections. Yet, despite knowing empathy's value, there are times when it seems just beyond our reach. Within this book, you'll gain practical tools for extending empathy and navigating the dynamics of family and groups. You'll also learn to balance empathy with self-respect, establish boundaries, and tend to your emotional needs.

While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation can. In this revised edition of Fierce Conversations—the bestselling classic guide to getting your message across and getting what you want—master teacher and leader Susan Scott gives you the tools to transform the con­versations central to your success, and teaches you how to fiercely and honestly cut through the noise and clutter.

Haru Yamada offers a practical guide to more effective listening as a perceptive, creative exercise. We don’t just listen to what people say and don’t say, we reconstruct what someone else is saying and doing and meaning and feeling. Listening is a skill that requires our physical ear and brain power and the effort of our creative mind and social heart to remix what we hear from others and recreate it within ourselves. Kiku will allow you to harness the vital energy of listening to connect, sustain, and enhance the relationships you have with your friends, families, and professional teams.

From a leading DBT expert and the author of Stop Walking on Eggshells—which has helped nearly a million people successfully navigate their relationships with BPD sufferers—this workbook harnesses the power of DBT, the gold standard for treating BPD. You'll learn to better understand and empathize with your loved one's internal experiences and symptoms, and discover strategies to help you manage your own emotions and stay calm in stressful or upsetting situations.

A comprehensive and thought-provoking investigation into one of the most polarizing words in the English language. Few words in the English language are as misunderstood as “like.” Indeed, excessive use of this word is a surefire way to make those who pride themselves on propriety, both grammatical and otherwise, feel compelled to issue correctives.

Every time you communicate, you're trying to move someone to feel, think, and act. You're trying to make a point. But very few communicators—regardless of their purpose or position—know their points, have true points, or even understand what a point is, rendering themselves pointless. In this expanded second edition of the bestselling Get to the Point!, Joel Schwartzberg draws on his decades of experience as a strategic communications executive and public speaking coach to deliver a masterclass in high-impact communications for the digital age.

Too often we find ourselves tangled up in difficult situations, like miscommunications and misunderstandings. The urge to people please, minimize our feelings, and let others overstep our boundaries puts us in tough spots, and it can feel impossible to find a way out. Yet the answer is simple: Just a short, to-the-point sentence used at the right moment can be the most powerful tool at our disposal.

What if the world's most dangerous minds could teach you how to win? Building on the bestselling "Dark Psychology," this advanced sequel reveals the raw psychological strategies used by manipulators, narcissists, psychopaths, and more. Darker Psychology doesn't just expose their methods – it shows you how to use them, WITHOUT losing your soul.

Our families can fill us with joy or bother us with constant, even unconscious, power struggles throughout our lives. This new, revised edition of The Winning Family shows a new generation of parents exactly how to strengthen children with positivity and empathy by building instead of tearing down, and responding instead of reacting. Step by step, this beloved book teaches crucial parenting techniques that break intergenerational blame/shame/enabling patterns and help children develop skills to become confident, capable adults with self-worth and healthy self-concepts.

From the founder of Wikipedia, a sweeping reflection on the global crisis of credibility and knowledge, revealing “the rules of trust” that transformed Wikipedia from a scrappy experiment into a global utility used by billions of people—and how those rules can help others build things that last

Too often, we bring our own assumptions and agendas to our conversations with others. It is common to feel that we already know the ‘right’ way of thinking about something, so, when people disagree or promote conflicting ideas, we might not be really interested in listening to them. We may dial down our level of concentration or tune out altogether. The unspoken assumption is, why should we invest in hearing their perspective when we already know they are wrong?

From the rise of leetspeak and words such as “unalive” to the trend of adding “-core” to different influencer aesthetics, the internet has ushered in an unprecedented linguistic upheaval. We’re entering an entirely new era of etymology, heralded by the invisible forces driving social media algorithms. And with over 7 billion internet users uploading over 2.5 quintillion bytes of media every day, the sheer volume of potential new words is astounding.

We are surrounded by emoji. They appear in politics, movies, drug deals, our sex lives, and more. But emoji's impact has never been explored in full. In this rollicking tech and pop culture history, Keith Houston follows emoji from its birth in 1990s Japan, traces its Western explosion in the 2000s, and considers emoji's ever-expanding lexicon. Named for the world's most popular pictogram, Face with Tears of Joy tells the whole story of emoji for the first time.

In this third edition of How to Talk to Absolutely Anyone, entrepreneur, business mentor, and international speaker Mark Rhodes delivers a practical yet accessible guide to break through barriers and make a connection. Whether you fear judgement and rejection, or just struggle to know what to say, this book provides listeners with the tools needed to navigate social situations.

This unique self-help guide equips undergraduates, postgraduate students, and early career researchers within the sciences with transferable communication skills that they can adapt and refer back to as they progress through their careers. This book facilitates clear and concise communication in both academic scenarios and the workplace. It covers settings ranging from job interviews, through conference presentations, to explaining your research to the general public.

Do you struggle with shyness or social anxiety? Does the fear of being judged, embarrassed, or rejected interfere with your day-to-day life, or keep you from social gatherings, seeking out friendships, and pursuing romantic relationships? Shame is a major driving force behind shyness and social anxiety, and it stems from the core belief that you are fundamentally flawed or unlikable. Over time, this belief can have a devastating impact on life, work, and relationships. So, how can you boost your confidence, courage, and self-esteem?

Practical, accessible and packed with clear, concise information, this book is perfect for those who have ADHD, depression or anyone easily overwhelmed in mind. Who Deserves Your Love? offers short bursts of clarity, lists, and diagrams to guide you through the complexities of love and relationships, showing the pathway to finding love and to being loved, exactly as you are.