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Discovery is perhaps the most critical phase of any sales journey and yet it also one of the least managed. Learn the best strategies and tactics to give you the best chance to make sure that first meeting isn’t the last.

Haru Yamada offers a practical guide to more effective listening as a perceptive, creative exercise. We don’t just listen to what people say and don’t say, we reconstruct what someone else is saying and doing and meaning and feeling. Listening is a skill that requires our physical ear and brain power and the effort of our creative mind and social heart to remix what we hear from others and recreate it within ourselves. Kiku will allow you to harness the vital energy of listening to connect, sustain, and enhance the relationships you have with your friends, families, and professional teams.

Every single day, those who suffer from anxiety and racing thoughts have a singularly challenging time with something we all have to do: make decisions. Whether big or small, getting to the other side of indecision with peace and clarity is something we all crave, but some of us have a very hard time getting there. Fear and doubts crowd in, making any action impossible. Just as Joseph Nguyen has provided relief to hundreds of thousands of listeners through Don’t Believe Everything You Think, he now invites us to move beyond intellectual understanding into practical application.

Control freaks. Narcissists. Slackers. Cynics. Difficult people are the worst part of a manager's job. This book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations.

An esthetician and single mother with no connections, Anastasia Soare risked her life escaping communist Romania to come to America. Raising Brows tells the remarkable story of how she built a billion-dollar beauty brand and went from watching Oprah’s TV show to learn English, to shaping Oprah’s eyebrows on the very same show years later. Anastasia disrupted the beauty industry by applying her art school training on the "golden ratio" of beauty to eyebrows. Helping women find harmony with their face, Anastasia put eyebrows on the map.

In Darkhorse, Amatangelo “AJ” Pasciuti delivers an entirely new war narrative: an intense exploration of authentic leadership, sacrifice, and the resilience of the human spirit. By challenging established notions of masculinity and authority, Pasciuti shows that true strength lies in our hidden potential. Driven to serve by the events of 9/11, AJ enlisted in the Marine Corps at 17 in 2001. He embarked on a 21-year odyssey through some of the most harrowing battles of the Global War on Terror.

In How to Be Bold, Ranjay Gulati offers a powerful playbook for becoming bolder and braver than we ever thought possible. Rather than leaving brave deeds to mythological heroes and resigning ourselves to apathy or cowardice, we can train ourselves to step up and act in the face of uncertainty. The key, Gulati argues, is to adopt ways of thinking that allow us to neutralize or moderate our fears. By shifting how we see ourselves and the world, we can lower the odds that we’ll freeze up in the moment while also sustaining courage over prolonged periods.

Sweden is a strikingly beautiful country with a reverence for the natural environment. Its extremes in geography, climate, and history have given rise to a population that values honesty, self-sufficiency, and harmony. Swedes are a rights-driven, modern, and tech-savvy people who also retain a deep respect for their own cultural legacy. Culture Smart! Sweden offers insights into the lives and personalities of the Swedes today, along with tips on socializing, communication, and how to make the most of your time there.

From the founder of Wikipedia, a sweeping reflection on the global crisis of credibility and knowledge, revealing “the rules of trust” that transformed Wikipedia from a scrappy experiment into a global utility used by billions of people—and how those rules can help others build things that last

Too often, we bring our own assumptions and agendas to our conversations with others. It is common to feel that we already know the ‘right’ way of thinking about something, so, when people disagree or promote conflicting ideas, we might not be really interested in listening to them. We may dial down our level of concentration or tune out altogether. The unspoken assumption is, why should we invest in hearing their perspective when we already know they are wrong?

Former Navy SEAL commander, White House fellow, and popular business speaker and author, Mike Hayes zeroes in on tried-and-true methods of searching for meaning in one’s life. MISSION-DRIVEN is a frank playbook for understanding your motivations, setting goals based on them, and starting the process of executing them.

Formed to Lead shows leaders how to examine how embracing humility can enhance leadership effectiveness; explore the connection between spiritual discipline and strong leadership qualities; learn strategies to overcome common leadership challenges by drawing from Jesus' example; and reflect on personal leadership journeys through guided discussion questions.

We are surrounded by big claims for how to enhance our immunity. But the one thing the science is clear on is that everyone's immune system is entirely unique. So how do we tell the myths from the facts? And is there anything we can actually do to benefit our immune health? World-leading immunologist Daniel M. Davis has the answers in this truly authoritative and highly accessible, myth-busting guide to the effects of stress, age, exercise, weight, nutrition, sleep and mental health on our immune health.

What if the conflicts in our lives—from personal disagreements to workplace tensions to global divisions—all stem from the same root cause? The Anatomy of Peace shows how our biases and behaviors perpetuate cycles of conflict and, more importantly, how we can break free from these patterns to create lasting peace and meaningful change.

This is the inside story of one of the most extraordinary brands in the corporate world, the rare company that is driven by environmental activism instead of cutthroat capitalism. Founded in 1973, Patagonia has grown into a wildly popular producer of jackets, hats, and fleece vests, with a cultlike following among hardcore alpinists and Wall Street traders alike, posting sales of more than $1 billion a year.

ついに開幕した「大阪・関西万博」。ダイナミックな造形のパビリオンが立ち並び、先端技術を駆使した展示、ショーを体験できます。行けば、確かに楽しい。一方で、予約や決済などの基本情報すら浸透しておらず、開幕後に判明した問題点もあるようです。

No matter what it is you want in life, the difference between success and failure is resilience. Fortunately, the skills of resilience can be learned. In Rules of Resilience, Valorie Burton, best-selling author and CEO of the Coaching and Positive Psychology Institute, teaches you how to build or strengthen your own personal resilience system, offering practical strategies you can employ immediately to conquer obstacles, overcome setbacks, achieve greater happiness, and succeed at higher levels than ever before.

Hast du dich schon mal gefragt, warum es manchen Menschen offensichtlich spielerisch leichtfällt, auch die schwierigsten Herausforderungen zu meistern, während andere Menschen an genau diesen Hindernissen scheitern? Flowhacking gibt dir die Möglichkeit, mit dem Mindset und den mentalen Strategien von Spitzensportlern nicht nur alle Herausforderungen des Alltags zu meistern, sondern parallel auch noch außergewöhnliche Ziele zu erreichen und dich dabei richtig gut zu fühlen.

Launching and growing a business can be unpredictable – so a clear vision and a strategy for exit is essential to navigate these choppy waters. If you’re not sure where you’re going and how to get there, feel weighed down by responsibility and tough decision-making, and struggle to balance work and personal life, Cashing Out is your lifeline. Using the time-tested, actionable APEX methodology for scaling businesses and avoiding common mistakes, this audiobook provides proven strategies for CEOs and for visionary founders who want to sell to private equity and secure a life-changing deal.

Vertical teams and horizontal teams can transcend organizational silos and boundaries if properly focused and supported. Building collaborative teams can improve the client experience. In Supernova Advisor Teams: A Pathway to Excellence, you'll discover the macro rationale and justification for teams, as well as the micro benefits of team formation.